CRCST Practice Exam

If the HVAC is malfunctioning in the Central Service department, which department should be engaged?

1. Records should be audited routinely

2. Floors in the Central Service department should be Wet-mopped daily

3. Facility management

4. It should be sent out to the biomedical engineering department

The correct answer is: Facility management

The other options are incorrect for different reasons A: Records do not have a connection to the HVAC system, so auditing them would not resolve the issue. B: Wet-mopping floors will not fix a malfunctioning HVAC system and can potentially cause more problems. D: Sending out the issue to the biomedical engineering department would be an unnecessary and likely ineffective use of resources. Facility management is the correct department to engage because they are responsible for maintaining and repairing building systems, including HVAC. It is their expertise and responsibility to address issues such as a malfunctioning HVAC in the Central Service department.