CRCST Practice Exam

The act of granting authority to employees so they make decisions within their areas of responsibility:

1. Delegation

2. Authorization

3. Licensing

4. Empowerment

The correct answer is: Empowerment

Empowerment is the correct answer because it refers to granting authority to employees so they can make decisions within their areas of responsibility. This process enables employees to take initiative, act independently, and have control over their work. Delegation involves assigning specific tasks or responsibilities to others, Authorization is giving permission to do something, and Licensing typically refers to granting permission to use a particular technology or intellectual property.